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Day: October 24, 2019

Why Customer Feedback Matters and How to Make the Most of It

Whether they’re shopping online or in store, modern customers are determined to find the best deals and get the most value out of their purchases. Research shows that about 95% of all consumers take the time to read through online reviews and ratings before making a purchase decision, meaning that impulse buys are most likely Why Customer Feedback Matters and How to Make the Most of It